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FREQUENTLY ASKED QUESTIONS

FAQ

We're extremely lucky to live the ranching lifestyle here at Mountain Primal.  Our work is far removed from mainstream society so naturally people have a lot of questions regarding what we do.  Below are a list of questions we typically get asked every week, but expect our FAQ to grow as we hear back from more of our fans.

Ranch FAQ

What does a typical day out at the ranch look like?

What does a typical day out at the ranch look like?

While it is hard to pinpoint anything typical in our day-to-day we do have things that always need to get done. We make sure all the animals are fed and take time to watch them eat and make sure everyone is healthy. After that, we manage the ranch construction projects, ship out packages to our customers, maintain our vehicles, and crack open a beer after a long, successful day. That's right about where "typical" ends.

Where is your ranch located?

Where is your ranch located?

We're located at the base of Crown Mountain near Basalt, CO, in the heart of the Roaring Fork Valley. The area is referred to as Emma, CO and has some of the best views of the valley.

What you do looks really difficult.

What you do looks really difficult.

That's not really a question, Margaret. But yes, our work isn't for feeble hearts or minds. We love our time outside wrestling with nature, and caring for our animals.

Why are you called Mountain Primal?

Why are you called Mountain Primal?

The large cuts of meat that eventually get cut into the steaks, burger, and chops we all love are called "primal cuts." If you can't figure out the rest, see a doctor.

Shipping FAQ

Where can you ship your products?

Where can you ship your products?

We ship our frozen meat products anywhere in the U.S., to include Alaska and Hawaii! Upon request, we can ship non-frozen products across the globe, standard shipping rates apply.

How do you ship meat across the country?

How do you ship meat across the country?

We pack our meat in insulated boxes that contain dry ice and specially-designed cold packs. The meat will arrive frozen within two days, partially frozen within three days, and ready-to-cook within four days. We use FedEx Ground as our main carrier and shipping times depend on distance and shipping method selected at checkout.

Can you handle large orders?

Can you handle large orders?

The bigger the better!

MEAT FAQ

What kind of meat do you sell?

What kind of meat do you sell?

We sell American Highland Beef and Berkshire Pork. We selected both of these two heritage breeds because they produce meat of exceptional quality and taste.

How Does highland beef compare to the meat of other breeds?

How Does highland beef compare to the meat of other breeds?

Most Americans have only had one type of beef, and that's Black Angus. It's pretty run-of-the-mill and is what most people are referring to when they discuss beef as a commodity. Highland Cattle have less subcutaneous fat than commodity beef and their meat has been found to have a higher iron content. Beyond the breed, Mountain Primal's cattle are older than commodity beef when they are sent to slaughter, allowing them to grow naturally and gain muscle and weight at a normal rate instead of being forced to grow exponentially fast in an 18-month span in cramped conditions. Another breed, Wagyu, is commonly found when searching for beef online. This Japanese breed of cattle has gained popularity due to its assumed rarity and myths surrounding how these animals are raised. (Spoiler alert: They don't drink beer.) Compared to Highland Cattle, Wagyu beef has a very high fat content and ultimately creates a oily, bland dish. If you want to taste a cut of beef with amazing flavor and just the right amount of marbling, you want to eat Highland Beef.

Can I subscribe to your store and save on the meat I buy?

Can I subscribe to your store and save on the meat I buy?

Yes! If you navigate to our Subscription Club above, you can save 10% on every cut listed when you choose to subscribe when adding it to your cart.

Is your beef dry-aged?

Is your beef dry-aged?

Yes! All of our beef is dry-aged for 14 days, making the meat more tender and take on a richer flavor profile.

ANIMALS FAQ

I've been by your ranch. What are those big woolly things?

I've been by your ranch. What are those big woolly things?

Hi Timmy, those are American Highland Cattle. They have thick fur, which is usually brown, cream, or black in color. They're also armed and ready to protect themselves. Both males and females grow long, powerful horns.

What do your cattle eat?

What do your cattle eat?

Like all ruminants, our American Highland Cattle eat grass year round and it's their main source of nutrition. We then go the extra mile and regularly work with a veterinary nutritionist to ensure each animal's healthy growth by providing them a proprietary grass-fed feed mix and mineral licks to round out their holistic nutritional profile.

What kind of finish do your animals receive?

What kind of finish do your animals receive?

Once they reach roughly 30 to 36 months of age, our steers receive their finishing rations to help them reach their target finished weight. Our cattle are finished on a proprietary Mountain Primal ration consisting of a grass/grain mix that we privately formulate with our bovine nutritionist.

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